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CiviClick

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2026-10-23
Moving Beyond Form Letters: How AI is Personalizing Public Affairs
with Chazz Clevinger
In the podcast episode "Moving Beyond Form Letters: How AI is Personalizing Public Affairs," Chazz Clevinger, CEO of CiviClick, discusses the transformative impact of artificial intelligence on public affairs. He highlights how AI enables personalized advocacy messages and improves policy tracking, while emphasizing the importance of authenticity in communications. Clevinger also addresses the risks of AI misuse and the need for robust validation methods to ensure genuine engagement in advocacy efforts.

“AI has killed that trade-off. When technology helps 10,000 advocates each tell their own story in their own words, and you get 10,000 genuinely different messages, that's not a feature upgrade, Neil.”
“What AI allows for is instead of just having all these mass-produced messages, you can actually guide advocates towards an authentic message that helps pull their real voice out of them.”
“Recruitment still runs on the value exchange it's always run on. You have to give people a reason to care and a stake in the outcome.”
“The risk is real. I won't insult anyone's intelligence by pretending otherwise because it's already happened before generative AI even existed.”
“The advocate is the star of the story. They are—if it was a Shakespeare play, they're Othello, they're Henry, they're the star of the show.”
“If the advocate can read that message aloud to their representative's face and stand behind every sentence, then we've won.”